Terms and Conditions
Susi Galloway Fine Art & Design
Heraldic Artist

 

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I specialize in exclusive, individually designed Coat of Arms and Family trees. They are either hand designed digitally on the computer, or they are hand painted on paper or canvas. They are not mass produced or off the shelf. They are unique, one of a kind pieces of art and require hours of work.

 

  • 1.Cost / Price estimates
    The price of a family tree is estimated by number of people and amount of illustrations to be represented within the artwork. To provide accurate cost estimates an exact count of all people/ancestors is required.

    --Applicable Sales tax is added and charged on check out.
    --Shipping up to U$50.00 is included in the package prices.
    --Framing is not included in package prices.

 

  • 2. Procedure
    A minimum 50% deposit is required for any project to start. Final payment (50%) is due on approval of design, before artwork is e-mailed or shipped.

    Smaller projects (under $1000), or special discounted offers are payable up front.

    (In case of project termination by client before completion, paid installments are considered compensation to artist for work completed thus far and will not be refunded. As this is all custom work done for specific clients an additional 30% cancellation fee will also be required)

    Work begins upon receipt of order and of payment, and a general idea of what should be included in the design.

    You will receive a very unique and customized service. Artist will be in touch with you via e-mail or phone, and you will be able to give your creative input on the design and approve sketches before artwork is finalized.

  • 3. Amount of sketches and revisions included in quoted price.
    It is very important that instructions for any project are clear and detailed before any project is started. Included within the quoted price are initial draft, 2(3) major revisions plus final artwork. If more than 2 major revisions are required, or if the list of minor changes amounts to more than 2 major revisions, client will be notified in advance and charged $50 for every hour of extra work. (Please see bottom for definition of “sketch”, “minor revision “major revision.)

  • 4.Delivery / Rush Jobs:
    The intricate details of hand painted/designed coat of arms require hours of work. Such artwork can not be compared to the speed of printed matter. Projects are done on a “First Come-First Serve” basis. Artist will try to work with clients to meet individual deadlines, however depending on workload and scope of artwork there can be slows or delays. It is strongly recommended that projects are planned and booked with artist well in advance of deadline dates. A digital design will take typically 2 - 4 weeks, a painting by hand 3 - 6 weeks after basic design has been approved and finalized. During heavy workload please allow 8-20 weeks for delivery. (Rush jobs are possible at a 30% surcharge and upfront payment.)

  • 5. Copyright:
    The sale, commission and ownership of original artwork does not automatically transfer the rights of copyright to a buyer.

    Artists grants the art buyer the following rights for a personal Coat of Arms or Family Tree artwork.

    -Ownership of physical artwork and/or digital artwork.

    -Exclusive (non commercial) reproduction rights, such as copies, prints for related family members and relatives.

    -Buyer agrees to give appropriate credit to the artist in all reproductions.

    -All other licenses and rights not specifically granted herein, remain with the artist.

    Usage of Coat of Arms designs for logos and Corporate ID is priced differently. Commercial uses (retail market) of Coat of Arms or Family Tree artwork also requires a separate agreement.

    When ordering online, please be sure that you include a phone number, and your shipping address matches the one of your credit card.

    If you have any questions,  need help with research for your Coat of Arms or Family Tree, or would like to have your Coat of Arms designed and officially registered with the American College of Heraldry, please send me an e-mail   before you  order any services. Thank you

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DEFINITIONS

Sketch
A hasty or undetailed drawing or painting often made as a preliminary study.


Minor revisions
Minor changes and fixes include small changes in text or images that can be done within an hour of work. Examples of this would be changing the facial expression of a face, change of an object or back ground detail within a painting or illustration. Large amounts of minor changes that require more than one hour of work are counted as major changes.


Major revisions
Complete redesign of a sketch, illustration, painting, or a large section of a sketch, illustration, painting that require several hours of work.

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©1988-2012 Susi Galloway ALL RIGHTS RESERVED